Katherine Turpin

Your Professional Branding Strategist

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To Cover (Letter) or Not?

question: use Cover letters (pick one):

a) always;
b) never (they’re old-fashioned);
c) to hammer home why you’re a perfect fit for the job;
d) a and c;
e) b

I know, right?

Back when resumes were snail-mailed, a cover letter was an integral part of the application process, a genteel ‘nice to meet you.’ Today’s online applications have kicked cover letters to the job-hunting curb. Mostly.

So when DO you use a cover letter? What should it say? And to whom should it be addressed?

correct Answer: use a cover letter when it’s not immediately apparent why you’re the right person for this job.

For example:

  1. When applying to a job in a different  location (out of commute range), use a cover letter to briefly address:
    • What brings you to our fair state? (ie. to be near family, partner got a job or grad school placement here).
      We recruiters are leery of relocating someone JUST for a job, especially when Minnesota has things like…winter;
    • Timing (will you find a job FIRST, then move? How soon do you expect to be local?);
    • Will you be visiting the new metro (ie. be able to interview) before your move?
    • Are you looking for a relocation package (we’ll ask anyhow). Just say you’d welcome it but it’s not required.
  2. When you’re applying for a job that’s a slight pivot from your current one, use a cover letter to address the reason why your skills/experience are a fit (pick 2-3 skills found in both and briefly talk about yours).
  1. When you’re applying to a lower-level position. Again, keep it short, acknowledging that you’re applying to a less-weighty role. Focusing on the value (experience) you can add while dialing your work responsibilities back, ie. “I’m ready to move from a leading role to a supporting role.”

That’s the ‘when’;
Some tips on what to say 

  • Select 1-2 key requirements from the job description (don’t just match years of experience ~ find something juicier: talk about similar industry, company size, growth trajectory or how you’ve successfully tackled issues your target company may be facing);
  • Craft a couple of sentences about your experience as it relates to those requirements (ie. “with experience creating scalable processes within a rapidly-growing company, my background should be a good fit.”
  • Invite: “I’d welcome the opportunity for a conversation / interview / discussion. I’ve heard great things about <company / company’s transformation / other buzz>.”

And to whom

  • Do a quick LinkedIn search on the company you’re applying to. Can you figure out who the hiring manager is? If so, address it to that person and say something like, “Based on my research, it seems likely that this position reports to you.”
  • If you can’t figure out who the hiring manager is, see if the job is posted on LinkedIn. If it is, who’s the recruiter listed as ‘point of contact’? Use that name. If there isn’t a recruiter named, address your cover letter to ‘Talent Acquisition’ or ‘<company name> Recruiter’.

put it all together: A template
(you’re welcome)

<Date>

<first last>
<title, department>
<company name>
<city state>

RE: <position title + job / requisition number from the company’s Careers page, if you have it>

Hi, <first name>,

I hope your <weekend was great / week is off to a good start / SuperBowl weekend was fantastic!>

I’m very interested in being considered for the role of <insert job title> at <insert company name>. With my <insert relevant skill #1>, <insert relevant skill or industry experience> + <insert soft skill>, my background should be a good fit.

I look forward to hearing from you or someone on your team!

Warm regards,
<your first and last name>
c 123.456.7890
<your email address>

Want your cover letter to be read?

Keep it short, relevant and curious/confident (not ‘pick me! pick me!’).

There are no guarantees that your cover letter WILL get read, but when you’ve kept it tidy and trim, it’s much more likely.


I’m a word-nerd + recruiter who loves to help mid-career job seekers refine (or define) their professional brand.

Need some help? Here’s a link to my calendar for a free 15-minute chat.

Ask a Better Question

When it’s time to change workplaces, the question most people ask is, “Where do I find my new job?”

We gravitate to Careers pages on company websites, search LinkedIn, or head to the job boards. It’s pretty easy to search for a title, spend a few minutes applying  / connecting / asking. The hard part is the waiting for a response. Lordy, the waiting is the hardest part.

But what if we changed the question? Instead of “where do I find my new job?” what if we asked, “Where do I find my new leader?”

I think looking for a new leader is a much more interesting proposition.

In the traditional sense of looking for a job, we match skills and requirements. The leader is kind of an afterthought.

When the new leader is a focal point of a job search, the skills and requirements are still there, but the whole question is elevated: who do I know that I’d love to work for? Who have I worked for in the past that I’d really like to partner with again? Who in my current circle of acquaintances knows someone? Who’s a thought leader? Which companies foster a culture of engagement and innovation?

Looking for a new leader could also mean finding a different leader within your current company. If you’re generally happy with your workplace but need a change, could you network internally onto a new team?

Or how about this: who’s solving interesting problems?

The only way you’re going to find out for sure is to start asking around. Sleuthing, making connections, following the thread.

Recruiters do this all the time ~ we find out where the fire is: who’s changing technologies | growing | shedding | transforming? That’s where the interesting work is.

Find that, and then figure out how to get their attention. Know your value proposition. Come with an idea of how the application of your unique skills and experience can contribute.

The most-satisfied seekers are doing more than just looking for their next job. They’re finding great leaders and interesting problems they can help solve.

 

I help people who are 10+ years into their careers better-tell their professional story. Struggling with yours? Here’s a link to my calendar. Let’s see if we’re a fit.

5 Quick Tips for Bias-Proofing Your Professional Brand

I recently watched a TED talk given by a fellow recruiter. In it, she quoted a study done by The Ladders, the first-ever of its kind, which measured the amount of time recruiters spend looking at a resume.

Do you know how much time that is?

Six seconds. 

All the more reason to do two things:  have a great professional brand, and cultivate other avenues to the end goal (your new job), like networking, mentoring, speaking, blogging, and generally being connected “out there” in the world.

To give your brand the best possible six seconds…

  1. Leave location off your resume.
    Provide your email address, mobile phone (not home phone), and a hyperlink to your LinkedIn profile.
  2. Use a professional-sounding personal email address.
    Firstname.Lastname@Gmail is best, in my opinion. AOL and Yahoo addresses, Comcast.net (for Twin Cities dwellers) sound vintage.
  3. Use a modern font like Calibri. No more Times New Roman.
  4. ‘Objective’ is out.
    Use ‘Professional Summary’ or ‘Summary of Qualifications’. Unless you’re a director or above, please don’t use ‘Executive Summary’.
  5. Have a crisp LinkedIn headshot with a neutral background.
    No wedding photos, fish, or 10-year old boudoir shots. Your photo should look like you (how else are your new networking contacts going to find you at the coffee shop?)

Read more about cultivating your network here.

In the end, job hunting is marketing. And marketing is about presenting a clear and compelling product, YOU.

Don’t let subtle, bias-inducing components get in your way. Give yourself an advantage & use these tips for a great head start.

PS: If you’re struggling, I can help. Here’s a link to my calendar for a free 15-minute get-to-know-you call.

 

Tell a Better (Professional) Story

For many people, writing (especially a resume) is right up there with a root canal.

Assembling details, knowing what to include, and finding the right words to describe one’s professional achievements is…tedious. It can feel like (uncomfortable) self-promotion. Also, there might be awkward gaps and regrettable choices, and now they’re being put on display.

But being seen is unavoidable when job-seeking. Or when ramping up a side business or making a foray into public speaking, for example. Take comfort in knowing that 99% of the population feels the same way (cringey), and then tell your professional story anyhow.

I recommend the following:

  1. Meet your reader where they are: to tell a good story, assume your reader knows practically nothing. If you’ve read any of the Harry Potter books, you’ll recall that JK Rowling takes time in each to thoroughly describe the setting and to review what happened in the previous book. She brings her readers up to speed with context.

Do the same with your resume:  what kind of business do you work for? How many people are there? What’s the annual revenue? Is it global? National? Local? Paint a word picture. Details are important to give context: what size team were you on/did you manage? What is/was the budget you manage(d), what’s the scale and scope of your work? Include accomplishments, ROI, and measurable impacts like $/time saved or efficiencies /profitability gained.

Your first resume draft should be a brain dump: get it all out. Then, revise (which brings us to step 2):

  1. Use the best (word) ingredients: Alice Waters is a Northern California chef who’s known for her exquisite, simple food. Her secret: in recipes with just a few ingredients, use only the freshest and best.

How does that translate to a resume? Here’s how: once you’ve written a first draft, read it out loud. Be on the lookout for redundancy (words or phrases repeated). Find different ways to say things. Get rid of stock phrases that have little meaning. If you’re drawing a blank, Google ‘thesaurus’ to help get you thinking. Slow down a little, and be discerning. When you find adjectives that describe you/your work aptly, use those.

Very important side note: avoid using overly dramatic words. Let others use “visionary”, “vast”, “outstanding”, or “authentic” to describe you. When you apply them to yourself, they sound hollow and self-promoting. Meaningful (and true, not trite) words carry your resume.

Finally,

  1. When you think you’re dressed, take off one piece: Coco Chanel, an early 20th century fashion disrupter, OWNED simplicity. In an era when fussy fashion was the norm, her minimalistic style stood out. Do the same with your resume.

Cluttered, busy, overly full resumes are overwhelming. OVERWHELMING DOES NOT GET READ.

When you think you’ve finished writing your resume, find things that don’t need to be there. Ask yourself, “Does it add value? Does it contribute to the picture I’m trying to paint?”

If not, be ruthless and TAKE IT OFF. Keep sentences and paragraphs short. Use space to your advantage ~ it will emphasize your well-chosen words and phrases. White space invites your reader in.

A resume is an appetizer, intended to whet interest and declare relevancy. It’s a preamble to the meal (the interview, the job offer). It’s not the meal itself (or the entire story of your career).

When you remember to tell your professional story using context, simplicity, and the best ingredients, you’ll stand out.

And isn’t that what you want?

 

Struggling with crafting your resume and/or LinkedIn profile? I can help!
Check out my Professional Branding Package here

Get Visible!

Congratulations! Your professional brand’s in place: your resume’s tuned up and you’re happy with your LinkedIn profile. Now what?

Here are some guidelines to help you get visible:

LinkedIn

  • Use the rule of “ABA”: Always Be Adding to your LinkedIn connections. Make it a habit to send a connection request to every new person you meet.
  • Beef up your connections: invite former workmates, leaders, vendors; people you volunteered with to connect (use your resume to help trigger your memory).
  • Ask for LinkedIn recommendations from the people who know your work. You can even write a ‘suggested recommendation’ ~ they’ll appreciate it (makes it easier for them) and you’ll get a more-specific accolade.

    Be a regular on LinkedIn (daily is great, relevant is key) and…

  • Preserve your brand: be mindful of what you’re ‘liking’ and sharing on LinkedIn. A good rule of thumb is 2 professional ‘likes’ or shares + 1 local- or professional-interest ‘like’ or share. It shouldn’t be all about business. What do you want to be known for? Let that guide you.
  • LinkedIn articles are a great way to stand out. Write a 500-word piece about a problem you/your team solved, a technology you’re exploring, a learning you’ve had in blending teams through M&A, a new idea, a personal experience around job interviewing or even a bad boss experience. Use an image (royalty free ~ you can find lots of them at www.pexels.com). Post & repeat.  Note: I help clients with ghostwriting or editing/proofreading their LinkedIn (or other) articles.

Expanding Your Circle

Be intentional. Make it your (fun) mission to see who and what’s ‘out there’. Tell yourself it’ll be interesting.  Keep it light but focused. Make it an experiment and follow the threads. Whatever (time, attitude, expectations) you put in will impact your results. 

  • Do some strategic networking. Think about the places where your next leader is likely to be. Ask others for recommendations of networking groups if you’re not sure. Find some likely targets. Go there.
  • Start & curate a list of target companies, the kind who’d benefit from your experience and that would offer you more satisfaction. Once you have your list, follow the company on LinkedIn, find out who’s running and working for them, and start building relationships.
  • Ask people you know for introductions. Vendors know lots of people. So do most recruiters. Don’t be shy. If there’s someone you want to meet, figure out how to meet them with a warm connection ~ someone you already know.
  • Invite someone you’d like to know better to coffee or lunch. When I want to learn about a new technology, I’ll invite them out. People generally like to talk about what they do, and someone with a genuine interest is, well, irresistible.

Even if you’ve let networking and LinkedIn sit on the back burner while (it seems like) everyone else was connecting, don’t worry ~ it’s fixable!

Use this strategy to get caught up.

GOT QUESTIONS?
WANT TO SEE IF WE’RE A FIT?

Here’s a link to my calendar for a free 15-minute intro call (don’t be shy).

When Your Job Quits You

3 Insights to Help You Maintain Balance

You’ve been let go: your company eliminated your position, your performance wasn’t up to par, layoffs happened. Most of us prefer being the one to decide to leave, but sometimes it happens: we get dumped.

It’s impossible to control the exact timing of finding your next job, but here are three things that are within reach:

1. Keep Calm and Carry On: Process your emotions, especially if this came as a surprise. Mourn, rage, do whatever you need to do. But then, be done dwelling in the story. A therapist I once knew said, “You get to tell the story twice. Beyond that, you’re just flooding your system with stress hormones every time you repeat it. Move on.”

Susan’s VP job was eliminated.  She’s got money saved, and her credentials are strong. Her biggest question was, “At what point should I panic?” Er, NEVER. People will step on each others’ faces to get away when the stink of desperation wafts up.

Desperate people often end up taking irrational action, like applying for all the open jobs at a company, even the ones they’re not qualified for (a surefire credibility-buster). Don’t be desperate.

Ratchet up your self-care: get enough sleep, spend time with encouraging people, get outside, move your body, eat good food, and tell yourself, “It’s okay” and “Things always work out for me.” Do this as often as you need to. Then, put Step 2 into action:

2. Stay busy. Give yourself assignments like ‘attend four Meetups in my area of interest every week’ and ‘have networking coffees with three new people’ and ‘find and apply to six appropriate jobs’.

Take a part-time job or a consulting gig to have some cash coming in (this is incredibly empowering).

Learn something you’ve been curious about but never had the time (extra points if it’s career-enhancing). Write and publish an e-book, volunteer at your kids’ school, help out at a food shelf or homeless shelter (you’ll feel incredibly fortunate). Run a GoFundMe for a cause you believe in. Start a new fitness program. One outplacement coach tells his clients to lose five pounds:  the discipline and feeling of accomplishment shores up their confidence.
Also (this is very important): take time to have fun!

3. Stare the fear down. If you’re awakened at 3am by panic at not having a job, here’s what you do: make an appointment with yourself to think about it in detail at 3pm tomorrow. Then, do your best to go back to sleep. NOTHING gets solved at 3am.

At 3pm the next day, reverse-engineer it, diving into worst-case scenarios: what would happen if you didn’t get a job? Maybe you wouldn’t be able to pay your bills. But would you get hauled off to debtors’ prison? Nope. Maybe you wouldn’t be able to buy groceries. Is there a food shelf in town? Maybe you would lose your place to live. Do you have friends or family who’d take you in?

Go all the way with your fear. Really feel it. Is it likely that any of those scenarios would actually play out? Even if they did, would you die? Not likely.

As Stonewall Jackson, a notoriously bold leader, said, “Never take counsel of your fears.”

Trust me: it’s OKAY to have gaps in your work history. It’s OKAY to pivot into a different job, it’s OKAY to take a bridge job. It’s OKAY to lose a job because a company downsized or closed its doors. It’s even OKAY to get fired (but, naturally, don’t make a habit of this).

Losing a job can feel awful. It can make you doubt yourself or question your value. It can also be an opportunity for reflection and growth. By being launched “out there” into the job market, you’ll learn things you didn’t even know you were missing. People will step up to help in ways you couldn’t imagine, and you’ll emerge stronger and surer.

You’ve got this. And these three insights will help you handle the challenge with grace.

Need to talk with someone who’s been-there-done-that and who can offer some clarity? Here’s a link to my calendar for a 15-minute, no-strings-attached call.

Networking for the Rest of Us

5 Non-Cringe-y Ways to Get Yourself Out There

You’re ready: you’ve got your professional brand tightened up.  Your resume is fine-tuned and your LinkedIn profile represents you well. You’re ready to take the next step in your search: putting the word out.

One of the most cringe-y activities I can think of is <insert dramatic movie music here> a networking happy hour.  First, because it’s hard to hear people talk over the din. Second, happy hours tend to be pretty superficial. And finally, all I want at the end of the day is to get home and unwind.

Happily, there are lots of other ways to put the word out.

Here are five to get you started:

  1. Have a clear message: I think it’s important to have a clear idea of the kind of job/company you’re seeking. “Confidentially, I’m looking for a senior director or VP role in a manufacturing firm that’s headquartered in the Twin Cities” is more actionable than “I’m looking for a new job”. Of course, if you’re not working and anything will do, your message can be just that. But assuming you’re currently working and that you have time to be strategic, clarity will get you farther.
  2. Start with your inner circle: Tell family members and close friends “Confidentially, I’m looking for a senior director or VP role in a manufacturing firm that’s headquartered in the Twin Cities”, followed by a question: “Who do you know that works for this kind of company?” Maybe they don’t have an answer today, but your question will have them thinking. Check back with them periodically to see what bubbles up.
  3. Touch base with former co-workers: maybe you’ve lost touch with them, but there’s a group of people that you’d love to reconnect with, and now’s the time. Use LinkedIn to find them. What are they up to these days? How can you help them? And of course, let them know, “Confidentially, I’m looking for a senior director or VP role in a manufacturing firm that’s headquartered in the Twin Cities” followed by “Who do you know that works for this kind of company?” Again, they may not have a contact for you today, but check back. And be sure to offer your help.
  4. Be curious about people outside of work: your network is larger than you realize, but maybe it needs a little cultivating. Notice and take an interest in the people you see at places other than work: at kids’ activities, at the gym, at sporting or cultural events, standing in line at the coffee shop, at church, during volunteer activities. Take an interest: What do they do? Where do they work? Can you connect them with anyone in your network?

    Dale Carnegie said it best: “To get what you want, help someone else get what they want.”


    5. Get yourself out of your comfort zone:
    no, I’m not suggesting networking happy hours (but be my guest if there’s one that calls to you!). Here are some ideas, though, for putting yourself in a target-rich environment: industry events, Meetup groups (find a topic that’s related to your career), focus groups, civic causes, fundraising for non-profit organizations. For best results, choose something that genuinely interest you. Authenticity is irresistible.

When you’re thinking about buying a certain kind of car, have you noticed that suddenly you see them everywhere? Well, once you start thinking about networking as more than a cringey happy-hour activity (and begin taking action), you’re going to find all kinds of interesting people. Some that will even help you get closer to that shiny new J.O.B.

Happy connecting!

If you’re NOT ready to begin networking (ie. you need help with professional branding), I’m your gal! Click here to get started on your new-and-improved resume + LinkedIn profile.

Not sure if we’re a fit yet? Let’s chat!
Here’s a link to my calendar for a no-pressure-no-strings-attached intro call.

A Recruiter’s Guide to Professional Branding

10 Tips for Enhanced Clarity (+ better job-seeking results)

There are people with such in-demand skills (ie. web developers) that a simple ‘I’m ready to look for something new’ brings a flurry of job interview activity. Yet even these folks can benefit from the long view of professional branding. Fuzzy branding begets fuzzy results (don’t be fuzzy and frustrated).

Here’s what I mean:

  1. Know what you want to be known for. As you craft your resume, begin with a ‘Professional Summary’ which includes 2-3 sentences that capture the essence of your professional self. Keep the idea behind those sentences short and powerful: “I make databases sing” “I’m a change agent” “I’m a people connector”.  Are you calling out your superpower here? You betcha.
  2. Know your “why”: Even if you landed in a career ‘by accident’ (like I did, though I don’t believe there are any ‘accidents’), know your answer to the question “Why do you do what you do? “Because I love it” “Because I’m good at it” “Because I like making a difference”. What’s yours?
  3. Variety = Balance (and a bigger network): Across your career, it’s a good idea to work at companies both small and large, startup and established. Try working both contract and perm roles. You’ll have a deeper understanding of how things are done in each, a broader perspective, and…a bigger network.
  4. Know why you chose the jobs you did: Maybe you were recruited; other times perhaps you needed a change (or your job went away) so you hit the job boards. There’s a reason why you accepted each job. As you describe them on your resume (and in interviews), focus on what you learned & how you contributed. PS: “It was the best option at the time” is also a-ok.
  5. Look ahead to your next move: There’s nobody shepherding your career but you. Think like an independent contractor or entrepreneur: keep a shortlist of companies you’re curious about. Cultivate relationships with the people in them. Change is a constant, and nothing is permanent, not even a permanent job. Let your loyalty be fairly divided between your current employer and your own future.
  6. Always be adding to your network: Pick the style of networking that fits you, whether it’s 1:1 coffees/lunches or big networking happy hours. Meetups and professional events are the obvious choices, but strike up a genuine conversation wherever you are. Talk to people at kids’ activities, church, the dog park, the gym, in coffee shop lines, on vacation, doing nonprofit/volunteer work, at sporting or cultural events. Add the people you meet to your LinkedIn network if you like them and want to stay in touch.
  7. Offer help: Dale Carnegie said it best: “To get what you want, help others get what they want.”
  8. Teach a class or mentor someone: There’s no better way to cement your knowledge (and your great reputation) than by sharing what you know. If you’re in technology, offer your help to the local high school’s STEM initiative. Find a student mentoring opportunity (Google ‘mentoring opportunities’ ~ you’ll be amazed!). Find someone in your current company who’s less-experienced that you can informally or formally guide.
  9. Ask for help: People generally like and enjoy helping others. Ask for an introduction, or tag along to a lunch or meeting. Find a Meetup with a topic you want to learn about. Take a class, either online or in-person. Find your own mentor who can help guide you in your career.
  10. If writing’s not your strong point: Hire a professional to polish your resume for you & make sure your LinkedIn profile is congruent. Whether you do it with me or get a recommendation from someone you know and trust, be sure your digital brand represents you well.

Why ‘professional branding’ and a long view toward visibility?

Because an ‘apply and pray’ strategy probably won’t bring great results when you need/want to find a new job. The most-successful and resilient job seekers have a robust network and a clear picture of their value proposition. You can, too.

And if you need help, here’s a link to my calendar for a free 15-minute intro conversation.

 

Is Your Job ‘The One’?

(4 ways to find peace if it isn’t)

In every crowd, there’s at least one person who figured out what they wanted to be in middle school and never looked back.

But what if you didn’t (or don’t) have a strong vision for your career? Maybe you fell into a career path (or several) that paid the bills but wasn’t your true passion. It’s served you well. There are lots of aspects you enjoy, but you can’t say you’ve hit upon your life’s mission.

Do we need to find a work equivalent of ‘The One’ in order to be happy and fulfilled? I think not. Here are some thoughts and ideas that might help you relax:

1. Happiness is an inside job (pun intended).

A famous person once said, “Most people are about as happy as they make up their minds to be.”

We either decide to be happy and appreciate the good, or by default, we feed our misery. Which will it be? Say this to yourself: “Even though this isn’t my dream job, I appreciate the paycheck / people / short commute / stability.”

2. It’s a cultural habit to complain about work.

In the US, at least, people have a tendency to complain about their jobs. It’s an unconscious habit. But part of being human is the need to pay our dues in the form of work, unless you’re a trust fund baby or heir/ess. The problem with complaining is that whatever we’re focusing on tends to grow. If you truly have nothing good to say about this job, change the subject (and skip to #4).

3. If you’re bored at work, learn something new.

Ask someone to teach you part of their job. Volunteer for a new project or initiative. Become a subject matter expert. Attend a conference or trade show. Trade tasks (you give up something you dislike and take on something that a teammate dislikes). Take a class related to your work. Offer ideas on how to improve things.

As a baby copywriter, Alexandra Penney, former editor at Glamour magazine, created a list of improvements and turned it in to her then-boss. When she was called in to Human Resources (thinking she was going to be fired), they asked if she’d like to be promoted (she said yes). Challenge yourself to add value. Or keep doing your same old work, but use your spare time for creativity, education, or a side hustle. Do whatever it takes to keep your creative juices flowing.

It’s human nature to think the grass is greener somewhere else. There will always be a job that’s “better” than the one you have. If you’re an entrepreneur, maybe you love the freedom and creativity, but the hours suck and you’re the last to get paid. If you’re an hourly employee, you love the stability but hate accounting for every hour you work. There’s always something.

Decide to focus on the good and let the rest go.

Do you expect your life partner to be your sole source of fulfillment? Maybe your significant other hates sports on TV but you’re crazy for it. Do you stop watching because s/he won’t? Or do you cultivate a separate friend group for sharing this part of your life?

It’s the same with work: are you expecting your job to be your only source of satisfaction?

4. If you’re really unhappy, make it your mission to find a new job.

A terrible commute, a horrible boss or co-workers, a failing company or a toxic culture? Find something new and leave, ASAP.

If you’re really and truly unhappy, then by all means find work that’s a better fit. But that’s another post for another day.

In the meantime, decide to give your attention to all the things you DO like while you’re earning a living.

After all, what you focus on, grows.

 

Recruiters: Friend or Foe?

Chances are, at some point you’ll have the opportunity to work with a recruiter, either as a hiring manager (for a fee, they help you find the right candidate) or as a job-seeker (they recruit you for one of their searches or generously share their network with you).

Two tips for engaging with a recruiter: “Be nice,” and “Be discerning.”

Be nice, because even though you might get more calls and emails than you’d like from recruiters, at some point in your career, you might need them. It’s easy to say, “No, thanks” or “Thank you, not now”, whether you’re a hiring manager with a job posted or a candidate with hot skills. That very same recruiter you hang up on today might be the recruiter for that job you really want five years from now.

There was once a hiring manager who seemed to take great satisfaction in slamming the phone down on any recruiter who happened to call. He became known for his rudeness.

The years came and went. He was promoted from manager to director. Things seemed rosy as his company grew and grew. But the day came when his very successful company was acquired. Suddenly, he needed to find a new job. But the recruiters remembered his rudeness and stayed away.

Be nice to recruiters. You never know when you’ll need them.

And be discerning, because not all recruiters are equal.

How do you find a good recruiter? The same way you find a good doctor, daycare provider or dry cleaner: you ask people you trust to give you a referral. Are you a hiring manager looking for help in filling a role? Ask other managers in your company, or others in your area of expertise. Google ‘IT recruiters in (your city)’. Look on LinkedIn. Then contact the recruiter and let them know what you’re looking for. Find out how they work, what their most-common searches are, and ask for some success and failure stories.

How do you choose the right recruiter? Here are some good questions to ask:

  •    What’s your specialty / area of expertise?
  •    What’s your process like?
  •    What are your most-common searches? Not all recruiters cover all types or levels of searches.
  •    How do you find your candidates? How do you find your searches?
  •    How many recruiters does your firm have? What’s their average tenure?
  • Do you have references I can talk to?

A good recruiter will have at least five years of recruiting experience and over 500 LinkedIn contacts. They’ll have a professional LinkedIn bio and a crisp, clear head shot. Take a look at their recommendations, too. Are they recent?

A good recruiter will want to meet you, whether you’re a candidate or a client. How can they represent you (or your company) if you haven’t met? They’ll spend at least an hour with you and ask a lot of questions. They may have suggestions on fine-tuning your resume or your LinkedIn profile (if you’re a candidate) or your job description (if you’re a client).

The best recruiters are not afraid to ask the hard questions. They’ll tell you if they aren’t the right resource for you. They’ll respond to your calls and emails, they’ll offer feedback and they’ll be in touch even when you’re not actively looking. They’re relationship builders. When you’re underway on a search, they’re responsive, and they show their leadership by offering best-practices and advice for success, whether you’re hiring or being hired.

Bad recruiters can be sales-y, irrelevant, ineffective and around only when you have something they want, but the good ones are worth finding and holding on to. A good recruiter will be your eyes and ears in the marketplace. If you’re lucky, s/he’ll be your biggest advocate and your secret career weapon.

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